The scheme being a Law-abiding entity as well as customer focused, we wish to guide our pensioners & beneficiaries as follows:

1. The secretariat office will be operating with a minimal number of staff. This may affect service delivery, whereby you could wait longer for service than usual. Please bear with the situation.
2. Kindly, download, fill and send the CERTIFICATE OF CONFIRMATION online from a cyber near you through pensions@kengensrbs.co.ke Travelling to receive this service from the office is discouraged since it is risky for you and others too.
3. The pensioners education programs which had been scheduled to guide pensioners on the available medical cover options have been put on hold. However, to ensure that you receive this important information, we shall explore the most effective means of communication soon and advice you.
4. Information which requires your attention shall be shared early enough to avert communication gaps.
5. Request for your P9 form for tax filling through pensions@kengensrbs.co.ke.
6. The team can be reached through the following numbers. 0711036298/0711036917.

Kindly share this information with other pensioners and beneficiaries.